1. About Us

Company Name: NEXHAU GROUP LIMITED
Company Number: 17283048
Registered Office:
Bartle House
9 Oxford Court
Manchester
England
M2 3WQ
Website: nexhau.co.uk
Email: info@nexhau.co.uk
VAT Registration Number: [To be added]

2. Permitted Use

You may use our Website only for lawful purposes. You agree to use the Website:

• in accordance with all applicable laws and regulations;
• for genuine enquiries and purchases;
• without interfering with the operation or security of the Website;
• without infringing the rights of others.

3. Prohibited Activities

You must not use our Website to:

• commit or encourage unlawful acts;
• commit fraud or attempted fraud;
• impersonate another person or organisation;
• provide false or misleading information;
• upload malicious software, viruses, worms, trojans or other harmful code;
• interfere with or disrupt the Website or its servers;
• attempt to gain unauthorised access to our systems, customer accounts or databases;
• circumvent security measures;
• interfere with another user's use of the Website;
• overload or damage our systems through automated or excessive requests.

4. Automated Access

Unless expressly authorised by us in writing, you must not:

• use bots, crawlers or automated software to access our Website;
• scrape or harvest product information;
• extract pricing, images or content using automated methods;
• copy substantial portions of the Website for commercial purposes.

Reasonable search engine indexing is permitted where consistent with industry practice.

5. Customer Accounts

If you create an account with us, you agree to:

• keep your login details confidential;
• maintain accurate account information;
• notify us immediately of any unauthorised access;
• accept responsibility for activity carried out using your account until you notify us of any security issue.

We may suspend or close accounts where misuse is reasonably suspected.

6. Orders

You must not:

• place fraudulent orders;
• intentionally provide incorrect delivery information;
• misuse promotions or discount codes;
• attempt to manipulate pricing or checkout systems;
• place orders using stolen payment methods.

Orders suspected of fraudulent activity may be cancelled without notice.

7. User Content

Where our Website allows customers to submit reviews, comments or other content, you agree not to submit material that:

• is unlawful;
• is defamatory;
• is abusive or threatening;
• is discriminatory or hateful;
• is obscene or offensive;
• infringes intellectual property rights;
• invades another person's privacy;
• contains confidential information belonging to another party;
• promotes illegal activity.

We reserve the right to remove content that breaches this Policy.

8. Intellectual Property

All Website content, including text, product descriptions, graphics, photographs, logos, icons, page layouts, software and branding, is owned by or licensed to NEXHAU GROUP LIMITED unless otherwise stated.

You may not reproduce, distribute, modify or commercially exploit any content without our prior written permission.

9. Security

You must not:

• attempt to bypass security features;
• probe or test vulnerabilities without permission;
• interfere with authentication systems;
• use the Website in any way that may compromise security.

Any suspected cyberattack or criminal activity may be reported to the relevant authorities.

10. Availability of the Website

We make reasonable efforts to keep our Website available. However, we do not guarantee uninterrupted access.

We may suspend, restrict or withdraw access to all or part of the Website for maintenance, operational or business reasons.

11. Third-Party Links

Our Website may include links to third-party websites. These links are provided for convenience only.

We are not responsible for the content, availability or privacy practices of third-party websites.

12. Monitoring

We reserve the right to monitor the use of our Website where reasonably necessary to:

• maintain security;
• prevent fraud;
• investigate misuse;
• comply with legal obligations;
• protect our customers and business.

Monitoring will be carried out in accordance with applicable data protection laws.

13. Breaches of this Policy

If we reasonably believe you have breached this Policy, we may take one or more of the following actions:

• issue a warning;
• suspend or terminate your account;
• cancel orders;
• remove content you have submitted;
• restrict your access to the Website;
• report suspected unlawful activity to the relevant authorities;
• pursue legal remedies where appropriate.

14. Changes to this Policy

We may amend this Acceptable Use Policy from time to time. The latest version will always be published on our Website.

Changes apply from the date they are published.

15. Governing Law

This Policy is governed by the laws of England and Wales.

If you are a consumer, you may also have rights under the laws of the part of the United Kingdom in which you ordinarily reside.

The courts of England and Wales shall have jurisdiction except where applicable consumer legislation provides otherwise.

16. Contact Us

If you have any questions about this Acceptable Use Policy, please contact us.

NEXHAU GROUP LIMITED
Registered Office:
Bartle House
9 Oxford Court
Manchester
England
M2 3WQ
Website: nexhau.co.uk
Email: info@nexhau.co.uk
Company Number: 17283048
VAT Registration Number: [To be added]