Cookies Policy
NEXHAU GROUP LIMITED
Cookie Policy
Effective Date: July 2026
This Cookie Policy explains how NEXHAU GROUP LIMITED ("NEXHAU", "we", "us" or "our") uses cookies and
similar technologies when you visit nexhau.co.uk (the "Website").
This Policy should be read alongside our Privacy Policy, which explains how we collect and use personal information.
By continuing to use our Website, you acknowledge that cookies may be used in accordance with this Policy and your
cookie preferences.
1. Who We Are
NEXHAU GROUP LIMITED is a company registered in England and Wales.
Company Number: 17283048
Registered Office:
Bartle House
9 Oxford Court
Manchester
England
M2 3WQ
Website: nexhau.co.uk
Email: info@nexhau.co.uk
VAT Registration Number: [To be added]
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet or other device when you visit a
website.
Cookies allow websites to recognise your device and remember certain information about your visit.
Cookies help websites:
- function correctly;
- remember your preferences;
- improve security;
- analyse visitor behaviour;
- personalise your experience;
- provide relevant advertising where applicable.
Cookies cannot normally be used to identify you directly without additional information.
3. What Are Similar Technologies?
In addition to cookies, we may use similar technologies including:
- pixels;
- web beacons;
- local storage;
- tags;
- scripts;
- software development kits (SDKs) where applicable.
These technologies perform similar functions and may collect information about how you use our Website.
For simplicity, this Policy refers to all such technologies collectively as "cookies."
4. Why We Use Cookies
We use cookies for a variety of purposes, including:
- enabling core Website functionality;
- remembering your shopping basket;
- remembering your account login;
- improving Website performance;
- understanding how visitors use our Website;
- detecting fraud and improving security;
- remembering your preferences;
- measuring marketing performance;
- providing personalised content where you have consented.
5. Types of Cookies We Use
Depending on how you use our Website, we may use the following categories of cookies.
Strictly Necessary Cookies
These cookies are essential for the operation of our Website. Without these cookies, services such as shopping baskets,
secure checkout, account login, payment processing and fraud prevention may not function correctly.
Because these cookies are necessary, they cannot usually be disabled through our cookie banner.
Functional Cookies
These cookies remember choices you make to improve your experience. Examples include:
- language preferences;
- currency selection;
- region settings;
- saved preferences;
- accessibility settings.
These cookies help make your experience more personalised.
Performance and Analytics Cookies
These cookies help us understand how visitors use our Website. Information collected may include:
- pages viewed;
- visitor numbers;
- navigation paths;
- time spent on pages;
- error messages;
- website performance.
This information helps us improve the Website and customer experience. Where required by law, these cookies are used
only with your consent.
Advertising and Marketing Cookies
These cookies may be used to:
- display relevant advertising;
- measure advertising effectiveness;
- limit repeated advertisements;
- understand customer interests;
- support remarketing campaigns.
These cookies may be placed by us or by carefully selected third-party advertising partners. Advertising cookies are
used only where you have provided your consent.
6. First-Party Cookies
First-party cookies are placed directly by NEXHAU GROUP LIMITED. These cookies are generally used to:
- maintain your shopping basket;
- remember account sessions;
- improve Website functionality;
- remember your preferences.
7. Third-Party Cookies
Some cookies may be placed by trusted third-party service providers. These may include services providing:
- payment processing;
- website analytics;
- fraud prevention;
- customer support;
- embedded content;
- advertising;
- social media integrations.
These providers may collect information according to their own privacy policies.
8. Cookie Consent
When you first visit our Website, you will be presented with a cookie banner.
Where required by law, you will be able to:
- accept all cookies;
- reject non-essential cookies;
- customise your cookie preferences.
Your preferences will be remembered for future visits unless you change them. You may update your preferences at any
time using our cookie settings tool where available.
9. Changes to Cookie Preferences
You can change your cookie preferences at any time by:
- using our cookie settings tool;
- adjusting your browser settings;
- deleting existing cookies from your device.
Please note that disabling certain cookies may affect the functionality of our Website.
10. Categories of Cookies We Use
The cookies used on our Website generally fall into the following categories.
Essential Cookies
These cookies are necessary for the Website to operate securely and correctly. They may be used to:
- keep you logged into your account;
- remember the contents of your shopping basket;
- process payments securely;
- maintain security features;
- detect fraudulent activity;
- enable checkout functionality;
- remember your cookie preferences.
Because these cookies are essential for the operation of the Website, they cannot usually be disabled through our cookie
preference centre.
Functional Cookies
Functional cookies help provide a more personalised experience. These cookies may remember:
- your language preferences;
- region or country;
- preferred currency;
- accessibility settings;
- recently viewed products;
- other website preferences.
Disabling these cookies may reduce the functionality of certain Website features.
Analytics Cookies
Analytics cookies help us understand how visitors use our Website. These cookies may collect information such as:
- number of visitors;
- pages viewed;
- traffic sources;
- click behaviour;
- session duration;
- bounce rates;
- device information;
- browser information.
The information collected is generally used in an aggregated form to improve the performance and usability of our
Website. Where required by law, analytics cookies are used only after obtaining your consent.
Marketing Cookies
Marketing cookies may be used to:
- personalise advertisements;
- measure advertising effectiveness;
- understand customer interests;
- limit repetitive advertisements;
- support remarketing campaigns;
- improve future marketing activities.
These cookies are only placed where you have provided your consent.
11. Typical Cookie Duration
Cookies may remain on your device for different periods depending on their purpose.
Session Cookies
Session cookies are temporary and are deleted automatically when you close your browser. These are commonly used
for:
- secure login;
- shopping basket functionality;
- maintaining your browsing session.
Persistent Cookies
Persistent cookies remain on your device until they expire or are manually deleted. They may remain for periods
ranging from a few days to several months depending on their purpose.
Persistent cookies are commonly used to remember:
- login preferences;
- cookie choices;
- language settings;
- marketing preferences.
12. Browser Controls
Most web browsers allow you to control cookies through their settings. Depending on your browser, you may be able
to:
- block all cookies;
- block third-party cookies;
- delete stored cookies;
- receive notifications before cookies are placed;
- clear browsing data.
Please note that disabling essential cookies may affect the operation of our Website.
13. Managing Cookies on Different Devices
If you access our Website using multiple devices, you may need to manage cookie preferences separately on each
device and browser, for example a desktop computer, laptop, tablet or mobile phone.
Cookie preferences are generally stored on the individual browser rather than your customer account.
14. Third-Party Services
Our Website may use trusted third-party services that place cookies on our behalf. Depending on the services used,
these may include providers of:
- payment processing;
- website hosting;
- customer support;
- analytics;
- advertising;
- marketing;
- fraud prevention;
- embedded videos;
- social media integrations.
These providers process information according to their own privacy policies and cookie policies.
15. Embedded Content
Some pages on our Website may include embedded content such as videos, maps or social media features.
Embedded content from third-party websites may place cookies in the same way as if you had visited the third-party
website directly.
We encourage you to review the privacy and cookie policies of those third parties.
16. Website Performance
Cookies help us improve our Website by enabling us to:
- identify technical issues;
- improve page loading speeds;
- optimise navigation;
- improve checkout performance;
- understand customer journeys;
- enhance accessibility.
This information helps us continually improve our online services.
17. Security Cookies
Some cookies are used to improve Website security. These may help us:
- detect suspicious activity;
- prevent fraudulent transactions;
- maintain secure customer sessions;
- protect customer accounts.
These cookies form part of our security measures and are generally considered essential.
18. Changes to Cookie Preferences
You may change your cookie preferences at any time by:
- revisiting our cookie banner or preference centre (where available);
- changing your browser settings;
- deleting cookies from your browser.
If you withdraw consent for non-essential cookies, this will not affect the lawfulness of processing carried out before
your consent was withdrawn.
19. Your Rights
Where cookies involve the processing of personal information, you may have rights under applicable UK data
protection laws. Depending on the circumstances, these rights may include:
- requesting access to your personal information;
- requesting correction of inaccurate information;
- requesting deletion of personal information where applicable;
- requesting restriction of processing;
- objecting to certain processing activities;
- withdrawing consent for non-essential cookies at any time;
- requesting portability of certain personal information where applicable.
For further information about these rights, please refer to our Privacy Policy.
20. Changes to this Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- changes in legislation;
- changes to our Website;
- new technologies;
- updates to third-party services;
- improvements to our business operations.
The latest version will always be available on our Website.
Where significant changes are made, we may provide additional notice through our Website where appropriate.
Your continued use of our Website after any updates take effect constitutes your acknowledgement of the revised
Cookie Policy.
21. Legal Compliance
This Cookie Policy has been prepared to support compliance with applicable United Kingdom data protection and
electronic communications legislation.
Where consent is required for non-essential cookies, we will seek your consent before placing those cookies on your
device.
Essential cookies required for the operation and security of the Website may continue to be used without additional
consent where permitted by law.
22. Managing Cookies
You may manage your cookie preferences by:
- using our cookie preference centre (where available);
- changing your browser settings;
- deleting cookies stored on your device.
Please note that restricting or disabling certain cookies may reduce the functionality or performance of some areas of
our Website.
23. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please contact us.
NEXHAU GROUP LIMITED
Registered Office:
Bartle House
9 Oxford Court
Manchester
England
M2 3WQ
Website: nexhau.co.uk
Email: info@nexhau.co.uk
Company Number: 17283048
VAT Registration Number: [To be added]
24. Relationship with Other Policies
This Cookie Policy should be read together with our:
- Privacy Policy;
- Terms & Conditions of Sale;
- Terms of Use; and
- any other policies published on our Website.
Where there is any inconsistency between this Cookie Policy and our Privacy Policy regarding personal information,
the Privacy Policy will take precedence.
25. Definitions
For the purposes of this Cookie Policy:
Cookies: means small text files placed on your device by websites you visit.
Personal Information: means any information relating to an identified or identifiable individual.
Website: means nexhau.co.uk.
You: means any visitor, customer or user of our Website.
We, our and us: mean NEXHAU GROUP LIMITED.
26. Entire Cookie Policy
This Cookie Policy forms part of our overall website policies and explains how cookies and similar technologies are
used on our Website.
Nothing in this Cookie Policy limits any rights you may have under applicable law.
27. Contact Summary
Company: NEXHAU GROUP LIMITED
Company Number: 17283048
Registered Office:
Bartle House
9 Oxford Court
Manchester
England
M2 3WQ
Website: nexhau.co.uk
Email: info@nexhau.co.uk
VAT Registration Number: [To be added]
